Privacy and Cookie Policy

This Website collects some Personal Data from its Users.

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DATA CONTROLLER

Carpi and Sorbara Winery – Cooperative Agricultural Society
Via Cavata, 14 – 41012 Carpi MO – ITALY

Owner’s email address: ecommerce@ccs903.it

TYPES OF DATA COLLECTED

Among the Personal Data collected by this Website, independently or through third parties, there are: Usage data; Tracking Tool; e-mail; device information; session statistics; browser information; first name; surname; telephone number; physical address; Tax ID code; province; POSTAL CODE; city; billing address; unique device identifiers for advertising (Google Advertiser ID or IDFA identifier, for example).

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the collection of the Data itself.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Website.
Unless otherwise specified, all Data requested by this Website is mandatory. If the User refuses to communicate them, it may be impossible for this Website to provide the Service. In cases where this Website indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or its operation.
Users who have doubts about which Data is mandatory are encouraged to contact the Owner.
Any use of Cookies – or other tracking tools – by this Website or by the owners of third-party services used by this Website has the purpose of providing the Service requested by the User, in addition to the further purposes described herein. document and in the Cookie Policy.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Website.

METHOD AND PLACE OF PROCESSING OF COLLECTED DATA

Processing methods

The Data Controller adopts appropriate security measures aimed at preventing unauthorized access, disclosure, modification or destruction of Personal Data.
The processing is carried out using IT and/or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Owner, in some cases, other parties involved in the organization of this Website (administrative, commercial, marketing, legal, system administrators) or external parties (such as third-party technical service providers, postal couriers) may have access to the Data. , hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller. The updated list of Managers can always be requested from the Data Controller.

Place

The Data is processed at the Owner’s operational offices and in any other place where the parties involved in the processing are located. For further information, contact the Owner.
The User’s Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of processing, the User can refer to the section relating to the details on the processing of Personal Data.

Retention period

Unless otherwise indicated in this documentto, Personal Data is processed and stored for the time required by the purpose for which it was collected and may be stored for a longer period due to any legal obligations or based on the consent of the Users.

PURPOSE OF THE PROCESSING OF COLLECTED DATA

The User’s Data is collected to allow the Owner to provide the Service, fulfill legal obligations, respond to requests or enforcement actions, protect their rights and interests (or those of Users or third parties), identify any malicious activities or fraudulent, as well as for the following purposes: Displaying content from external platforms, Tag management, Advertising, Management of contacts and sending messages, Statistics, Management of data collection and online surveys, Contacting the User, Registration and authentication provided directly from this Website, Creation and management of this Website and Interaction with live chat platforms.

To obtain detailed information on the purposes of the processing and the Personal Data processed for each purpose, the User can refer to the “Details on the processing of Personal Data” section.

DETAILS ON THE PROCESSING OF PERSONAL DATA

Personal Data is collected for the following purposes and using the following services:

Contact the User

Contact form (this Website)

By filling in the contact form with their data, the User consents to their use to respond to requests for information, quotes, or any other nature indicated by the form header.

Personal Data processed: email.

Mailing list or newsletter (this Website)

By registering on the mailing list or newsletter, the User’s email address is automatically added to a contact list to which email messages containing information, including commercial and promotional information, relating to this Website may be sent. The User’s email address may also be added to this list as a result of registering on this Website or after making a purchase.

Personal Data processed: email.

Creation and management of this Website

The main components of this Website are created and managed directly by the Owner using the software mentioned below.

WordPress (self-hosted) (this Website)

This Website is developed and managed by the Owner using a CMS (Content Management System) software called WordPress.

Personal Data processed: Tracking Tools.

Manage contacts and send messages

This type of service allows you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User.
These services may also allow the collection of data relating to the date and time of viewing of messages by the User, as well as the User’s interaction with them, such as information on clicks on links included in messages.

Mailchimp (Intuit Inc.)

Mailchimp is an address management and email message sending service provided by Intuit Inc.

Personal Data processed: email.

Place of processing: United States – Privacy Policy.

Tag management

This type of service is functional to the centralized management of tags or scripts used on this Website.
The use of these services involves the flow of User Data through them and, if applicable, their retention.

Google Tag Manager (Google Ireland Limited)

Google Tag Manager is a tag management service provided by Google Ireland Limited.

Personal Data processed: Tracking Tool.

Place of processing: Ireland – Privacy Policy.

Management of data collection and online surveys

This type of service allows this Website to manage the creation, implementation, administration, distribution and analysis of online forms and surveys in order to collect, save and reuse the Data of the Users who respond.
The Personal Data collected depends on the information requested and provided by Users in the corresponding online form.

These services can be integratedati with a wide range of third-party services to allow the Owner to carry out subsequent actions with the processed Data – for example, contact management, sending messages, statistics, advertising and payment processing.

Vinhood

Technical cookies are those that Vinhood uses for the sole purpose of allowing you to visit the Platform and be able to use it. They can be further divided into:
(i) navigation cookies: they guarantee normal navigation and use of the Platform, allowing you, for example, to make a purchase or authenticate to access reserved areas. These are normally session cookies, which are automatically deleted when you close your browser;
(ii) functionality cookies: they allow you to navigate according to a series of selected criteria (for example, the language or country of origin) in order to improve the service provided on the Platform. These are persistent cookies, which remain on the computer in use even after the browser is closed, until the expiry date set for each cookie (typically from two months to two years) or until you have deleted them.
Technical cookies are not used for purposes other than those mentioned above.
The following technical cookies are currently used on the Platform:
You can disable proprietary and third-party technical cookies by changing the settings of the browser used. However, you should be aware that if you delete or block these cookies, some or all of the websites you visit (or their features) may not function correctly or effectively.

Interaction with live chat platforms

This type of service allows you to interact with live chat platforms managed by third parties, directly from the pages of this Website, in order to contact and be contacted by the support service of this Website.
If an interaction service with live chat platforms is installed, it is possible that, even if Users do not use the service, it collects Usage Data relating to the pages on which it is installed. Additionally, live chat conversations may be recorded.

Pengo Smart Ambassador

Chatbot to support customers of the Carpi and Sorbara winery

Advertising

Some of the services indicated below may use Tracking Tools to identify the User, or use the behavioral retargeting technique, i.e. display personalized advertisements based on the User’s interests and behavior, or measure the performance of the advertisements. For more information on this matter, we suggest you check the privacy policies of the respective services. Generally, services of this type offer the possibility of deactivating such tracking. In addition to any opt-out feature provided by any of the services listed in this document, you can read more about how to opt-out of interest-based advertising in the “How to opt-out of interest-based advertising” section in this document.

Meta ads conversion tracking (Meta pixels) (Meta Platforms Ireland Limited)

Meta ads conversion tracking (Meta pixel) is a statistics service provided by Meta Platforms Ireland Limited that connects data from the Meta advertising network with actions performed within this Website. The Meta pixel monitors conversions conversions that can be attributed to Facebook, Instagram and Audience Network ads.

Personal Data processed: Usage data; Tracking Tools.

Place of processing: Ireland – Privacy Policy – Opt out.

Registration and authentication provided directly by this Website

By registering or authenticating, the User allows this Website to identify him and give him access to dedicated services. Personal Data is collected and stored exclusively for registration or identification purposes. The Data collected is only that necessary to provide the service requested by the User.

Direct registration (this Website)

The User registers by completing the registration form and providing his/her Personal Data directly to this Website.

Personal Data processed: Postal code; city; Tax ID code; surname; e-mail; billing address; physical address; first name; numberI was on the phone; province.

Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and serve to keep track of the User’s behavior.

Google Analytics 4 (Google Ireland Limited)

Google Analytics is a statistics service provided by Google Ireland Limited (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Website, compiling reports and sharing them with other services developed by Google.
Google may use Personal Data to contextualize and personalize the ads of its advertising network.
In Google Analytics 4, IP addresses are used at the time of collection and then deleted before the data is recorded in any data center or server. To find out more, you can consult the Google’s official documentation.

To understand Google’s use of data, please see Google’s partner policies Google.

Personal Data processed: Usage data; browser information; device information; session statistics.

Place of processing: Ireland – Opt Out.

Meta Events Manager (Meta Platforms Ireland Limited)

Meta Events Manager is a statistics service provided by Meta Platforms Ireland Limited. By integrating the Meta pixel, Meta Events Manager can provide the Owner with information on traffic and interactions on this Website.

Personal Data processed: Usage data; Tracking Tools.

Place of processing: Ireland – Privacy Policy – Opt out.

Advertising reporting capabilities in Google Analytics (Google Ireland Limited)

Google Analytics has enabled advertising reporting features on this Website, which collect additional information from the DoubleClick cookie (web activity) and device advertising IDs (application activity). This allows the Owner to analyze specific Data relating to Users’ behaviors and interests (Traffic Data and Users’ interaction data with ads) and, if enabled, Demographic Data (information on age and gender).

Users can choose not to use Google cookies by visiting Google’s [Ad Settings] (https://adssettings.google.com/authenticated).

Personal Data processed: unique device identifiers for advertising (Google Advertiser ID or IDFA identifier, for example); Tracking Tools; various types of Data as specified in the privacy policy of the service.

Place of processing: Ireland – Privacy Policy – Opt Out.

Google Analytics Demographics and Interests Reports (Google Ireland Limited)

Google Analytics Demographics and Interest Reporting is an advertising reporting feature that makes Demographic and Interest Data available within Google Analytics for this Website (Demographic Data means age and gender Data ).

Users can choose not to use Google cookies by visiting Google’s [Ad Settings] (https://adssettings.google.com/authenticated).

Personal Data processed: unique device identifiers for advertising (Google Advertiser ID or IDFA identifier, for example); Tracking Tools.

Place of processing: Ireland – Privacy Policy – Opt Out.

Viewing content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
This type of service could still collect data on web traffic relating to the pages where the service is installed, even when users do not use it.

Google Fonts (Google Ireland Limited)

Google Fonts is a character style visualization service managed by Google Ireland Limited which allows this Website to integrate such content within its pages.

Personal Data processed: Usage data; Tracking Tool.

Place of processing: Ireland – Privacy Policy.

INFORMATION ON HOW TO OPT OUT OF INTEREST-BASED ADVERTISING

In addition to any opt-out feature provided by any of the services listed in this document, Users can read more about how to opt out of interest-based advertising in the appropriate section of the Cookie Policy.

FURTHER INFORMATION FOR USERS

Legal basis of processing

The Owner processes Personal Data relating to the User if one of the following conditions exists:

• the User has given consent for one or more specific purposes.
• the processing is necessary for the execution of a contract with the User and/or the execution of pre-contractual measures;
• processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
• the processing is necessary for the execution of a task of public interest or for the exercise of public powers vested in the Data Controller;
• processing is necessary for the pursuit of the legitimate interest of the Data Controller or third parties.

However, it is always possible to request the Data Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on the law, provided for by a contract or necessary to conclude a contract.

More information about retention time

Unless otherwise indicated in this document, Personal Data is processed and stored for the time required by the purpose for which it was collected and may be stored for a longer period due to any legal obligations or based on the consent of the Users.

Therefore:

• Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of this contract is completed.
• Personal Data collected for purposes attributable to the legitimate interest of the Owner will be retained until such interest is satisfied. The User can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.

When the processing is based on the User’s consent, the Data Controller may retain the Personal Data for longer until such consent is revoked. Furthermore, the Owner may be obliged to retain Personal Data for a longer period to comply with a legal obligation or by order of an authority.

At the end of the retention period, the Personal Data will be deleted. Therefore, upon expiry of this deadline the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

Your rights under the General Data Protection Regulation (GDPR)

Users can exercise certain rights with reference to the Data processed by the Owner.

In particular, within the limits established by law, the User has the right to:

• revoke consent at any time. The User can revoke the consent previously expressed to the processing of their Personal Data.
• oppose the processing of their Data. The User can object to the processing of their Data when it takes place by virtue of a legal basis other than consent.
• access their Data. The User has the right to obtain information on the Data processed by the Owner, on certain aspects of the processing and to receive a copy of the Data processed.
• verify and request rectification. The User can verify the correctness of their Data and request its updating or correction.
• obtain the limitation of processing. The User can request the limitation of processingamending their Data. In this case the Data Controller will not process the Data for any other purpose other than their conservation.
• obtain the deletion or removal of their Personal Data. The User can request the deletion of their Data by the Owner.
• receive their Data or have it transferred to another owner. The User has the right to receive their Data in a structured, commonly used and machine-readable format and, where technically feasible, to obtain the transfer without obstacles to another owner.
• lodge a complaint. The User can lodge a complaint with the competent personal data protection supervisory authority or take legal action.

Users have the right to obtain information regarding the legal basis for the transfer of Data abroad including to any international organization regulated by international law or constituted by two or more countries, such as the UN, as well as regarding the measures of security adopted by the Owner to protect their Data.

Details on the right to object

When Personal Data is processed in the public interest, in the exercise of public powers vested in the Owner or to pursue a legitimate interest of the Owner, Users have the right to object to the processing for reasons related to their particular situation .

Users are reminded that, if their Data is processed for direct marketing purposes, they can object to the processing at any time, free of charge and without providing any reason. If Users object to processing for direct marketing purposes, the Personal Data will no longer be processed for these purposes. To find out whether the Owner processes Data for direct marketing purposes, Users can refer to the respective sections of this document.

How to exercise your rights

To exercise their rights, Users can direct a request to the Owner’s contact details indicated in this document. The request is free and the Owner will respond as quickly as possible, in any case within one month, providing the User with all the information required by law. Any rectifications, cancellations or limitations of processing will be communicated by the Data Controller to each of the recipients, if any, to whom the Personal Data has been transmitted, unless this proves impossible or involves a disproportionate effort. The Owner communicates these recipients to the User if he requests it.

FURTHER INFORMATION ABOUT PROCESSING

Defense in court

The User’s Personal Data may be used by the Owner in court or in the preparatory stages of its possible establishment for the defense against abuse in the use of this Website or related Services by the User.
The User declares to be aware that the Owner may be obliged to reveal the Data by order of public authorities.

Specific information

Upon request of the User, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System logs and maintenance

For needs related to operation and maintenance, this Website and any third-party services used by it may collect system logs, i.e. files that record interactions and which may also contain Personal Data, such as the User IP address.

Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Website as well as, if technically and legally feasible, by sending a notification to Users through one of the extremes contact number he has. Please therefore consult this page frequently, referring to the date of last modification indicated at the bottom.

If the changes are of interesttreatments whose legal basis is consent, the Owner will collect the User’s consent again, if necessary.

Definitions and legal references

Personal Data (or Data)

Any information which, directly or indirectly, also in connection with any other information, including a personal identification number, makes a natural person identified or identifiable constitutes personal data.

Usage Data

This is information collected automatically through this Website (also by third-party applications integrated into this Website), including: IP addresses or domain names of the computers used by the User who connects to this Website, the addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used in forwarding the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc. .) the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details relating to the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters relating to the operating system and the User’s IT environment.

User

The individual who uses this Website who, unless otherwise specified, coincides with the interested party.

Interested

The natural person to whom the Personal Data refers.

Data Processor (or Manager)

The natural person, legal person, public administration and any other body that processes personal data on behalf of the Data Controller, as set out in this privacy policy.

Data Controller (or Data Controller)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data and the tools adopted, including security measures relating to the operation and use of this Website. The Data Controller, unless otherwise specified, is the owner of this Website.

This Website (or this Application)

The hardware or software tool through which the Personal Data of Users is collected and processed.

Service

The service provided by this Website as defined in the relevant terms (if available) on this site/application.

European Union (or EU)

Unless otherwise specified, any reference to the European Union contained in this document is intended to include all current member states of the European Union and the European Economic Area.

Cookies

Cookies are Tracking Tools that consist of small portions of data stored within the User’s browser.

Tracking Tool

Tracking Tool means any technology – e.g. Cookies, unique identifiers, web beacons, integrated scripts, e-tags and fingerprinting – which allows Users to be tracked, for example by collecting or saving information on the User’s device.

Legal references

Unless otherwise specified, this privacy policy applies exclusively to this Website.

Last modified: May 21, 2024